Terms and Conditions

Our Standard Form of Agreement (SF0A) are comprised of the following documents:

1. SFOA Summary (PDF)
2. General Terms and Conditions (PDF)
3. Service Description (ADSL1, ADSL2+, PSTN Phone) (PDF)
4. Service Description (SHDSL, BDSL) (PDF)
5. Service Description (Dial-Up, ISDN) (PDF)
6. Service Description (Co-location) (PDF)
7. Service Description (Web Hosting) (PDF)
8. Service Description (VOIP) (PDF)
9. Pricing Schedule (PDF)

We also have the following supplementary documentation:

1. Customer Service Guarantee for Phone Users (Non-VOIP)
2. Privacy Policy
3. Other Forms

If you have any questions please contact support@highway1.com.au